Every 14th February, people all over the world celebrates Valentine’s Day to show their love and appreciation towards their loved ones.
FINCA Malawi took time to share some love and celebrated the day with its customers by holding several activities within all its branches across the country. These included interacting with the customers who came to transact on the day, with customers getting away with various FINCA branded materials.
Several excited customers on the day expressed their satisfaction with the superior customer experience offered when transacting with FINCA and further appreciated the love showed on this day. “I am so excited to get this FINCA Mug, it shows that I am a valued customer and FINCA cares about me”, said a lucky customer after being presented with her prize.
Happy staff essentially makes customers more excited and satisfied. Internal customers joined the celebration with lucky members of staff winning FINCA branded material after a raffle draw.