FINCA Limited (Malawi) operates this website for the purposes of informing the public about our work, products and services and garnering financial and other support. The copyright in this website as a whole and in the text contained in this website are owned by FINCA Limited (Malawi) and. None of the text, copy, or graphics in this website may be reproduced in whole or in part (except for information clearly taken from the public domain) without the express prior written permission of FINCA Limited (Malawi).

By sending any content to any of the e-mails of FINCA Limited (Malawi) you give a consent that for the purposes of the uninterrupted activities and provision of additional security of the data, under the official permission FINCA Limited while processing the email data, uses Microsoft’s “Cloud” servers, located in the United States.

Customer is entitled to get information about him/her, demand their correction, updating, addition, blocking, deletion and destruction taking into consideration the circumstances, to make it possible to the Bank to render service/get service/protect legal requirements according to the legislation or/and agreement.

FINCA Limited (Malawi) values your support and is committed to protecting your privacy. This statement addresses concerns visitors to our site may have about the information they provide to us, and how we treat that information.

FINCA Limited (Malawi) uses its best efforts to respect the privacy of our online visitors. We do not require visitors to our site to register or provide information to view our site. We do not collect personally identifiable information from visitors to our website unless they provide it to us voluntarily and knowingly. FINCA Limited (Malawi) assures you that we keep confidential the identity of anyone who contacts us through this website. If you have any questions about our privacy policy, please contact us at:

FINCA Limited (Malawi)

Head Office, Plot No. BW 199-202,

Henderson Street, Private Bag 382,

Chichiri, Blantyre 3.

Malawi.

Tel: +265 (0)1 824 544

Call centre: 312 or 0992950051

Email: customersupport@fincamalawi.org

You may also email us if you:

  • Have questions about general information
  • Have comments and feedback
  • Would like to receive electronic mail only
  • Would like to receive paper mail only
  • Would like to be removed from electronic and print communications lists

Information Collection

As noted above, FINCA Limited (Malawi) does not require visitors to register (with the exceptions that is specific to the site which may require registration or allow users to submit their own messages, photos, and other user-generated content (“User Submissions”), which will be processed for purposes of service provision or consideration of the submitted application) or otherwise provide personally identifiable information in order to visit our website. We do not collect personally identifiable information from individuals unless they provide it to us on a voluntary basis. We do compile some non-identifying basic information from visitors to the site for internal review purposes. This includes total number of visitors, pages viewed, and other non-identifying information. We use this aggregate information to improve our website and to make your experience on our site as satisfying as possible.

FINCA Limited (Malawi) does request personally identifiable information from site visitors who wish to contribute to FINCA or subscribe to our e-mail newsletter. FINCA may share this information with our service providers, solely for the purpose of performing tasks on FINCA’s behalf such as maintaining our website, or contacting donors. Our service providers are not permitted to use your information for their own purposes or to share your information with others. FINCA Limited (Malawi) does not sell this information to any commercial concerns. We do not sell e-mail contact information to anyone or share it with anyone.

Communication by Telephone or Mail

If you choose to provide us with your telephone number or mailing address, you may from time to time receive updates on FINCA Limited (Malawi) activities, including a quarterly newsletter, annual report, or other items. Please contact us if you do not wish to receive such contacts by phone or mail by writing customersupport@fincamalawi.org, calling us at the number above, or writing us at the address above. You also have a right to obtain information on the data processed regarding you, request rectification, update, addition, blocking, erasure and destruction.

Careers

FINCA Limited (Malawi) requests contact information (such as name, email, contact number and address), as well as personal information such as a resume and cover letter, from visitors on our career page. This information is used by us for personnel purposes only and is not shared with outside organizations.

Profile

We store information that we collect through cookies and log files to track the viewing preferences of our visitors, but we do not collect personal information through these means or share the information collected with third parties.

Cookies

A “cookie” is a small piece of data stored on your computer’s hard drive when you visit our website. FINCA Limited (Malawi) uses cookies to analyze our website’s overall traffic patterns and improve our visitors’ online experience. We do not use cookies to store or collect any personal information. Many browsers provide an option to block or remove cookies. You can visit our site successfully while blocking cookies, but leaving cookies enabled in your browser will help us to improve our site’s usability and effectiveness.

Log Files

Like most standard website servers, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track visitor’s movement in the aggregate, and gather broad demographic information for aggregate use. We use this information, which does not identify individual users, to analyze trends, to administer the website, to track users’ movements around the Web site and to gather demographic information about our user community. Unless we separately notify you, we do not link this automatically collected data to your personal information or use it for other purposes.

Links

This website may contain links to other sites. Please be aware that FINCA Limited (Malawi) has no control over and is not responsible for the contents or privacy practices of other websites. We encourage our visitors to be aware when they leave our website and to read the privacy statements of websites that collect personally identifiable information. This privacy statement applies solely to information collected by this website.

Note to Parents

We are pleased when young people visit www.FINCA.mw to learn more about our organization and our mission. FINCA Limited (Malawi) does not knowingly solicit or retain personally identifiable information from children under the age of 18 and does not knowingly market to children under the age of 18, unless specified by legislation of Malawi.

Notification of changes

Any updates about this document will be posted on our website.